You work. We maintain.
Monitoring. Backups. Updates. Security.
A server is like a building. It needs maintenance, security, cleaning, repairs. With a server it is different. It fails quietly. You find out when a client calls: "Your site is down". Managed Services means all of this happens without you. Every day, around the clock.
You focus on what all of this was built for — your business.
The idea
What actually happens to your server.
A server needs attention every day. Updates you postpone. Backups you forget to verify. Logs nobody reads.
Security updates are released every day. Every missed patch is an open door. The disk fills up. The SSL certificate expires. A six-month-old backup is already worthless. Most businesses find out from clients or from Google.
Most businesses do not have a full-time engineer. Managed Services is an engineer who does this every day. A person for whom your server is daily work.
Tiers
BASIC
25 EUR/month
You launched a project. It runs. You need someone to watch the server while you run the business. First step to peace of mind. If something goes wrong — you hear from us, not from clients.
- Monitoring 24/7
- Backups 7 days
- Alerts Email/Telegram
- Response within 4 hours
- Basic diagnostics
STANDARD
75 EUR/month
Your project generates revenue. You need an engineer who keeps the server in optimal shape. The server does not just run — it runs fast. Monthly report — you see what was done and what is recommended.
- Everything in Basic
- Backups 30 days
- Response within 1 hour
- Full diagnostics
- OS updates monthly
- Performance optimization
PREMIUM
200 EUR/month
Your system is critical. You need a person. A specific one. With deep knowledge of your infrastructure. Priority engineer. Not a shift operator. Direct line. Response — minutes. Quarterly security audit — report for partners, investors, auditors.
- Everything in Standard
- Backups 90 days
- Response within 15 minutes
- Proactive diagnostics
- OS updates weekly
- Security audit quarterly
- Priority engineer
Pricing on request. Cost is added to the VPS plan.
Process
How it starts.
01 Audit.
We look at what you have now. Find weak spots: outdated packages, missing backups, open ports. We prepare a work plan. You know what will be done — before we change anything.
02 Setup.
We deploy monitoring, configure automated backups, tune the stack. All on a live server — no downtime. In the morning you get: "Done. Your server is under supervision."
03 Day to day.
Monitoring runs 24/7. Something goes out of range — alert. After alert — response. After response — resolution. You are not involved until you want to be. Server status — in the dashboard.
04 Transparency.
Monthly report: what we did, what we found, what we recommend. Which updates were applied. Your server — not a black box.
FAQ
Managed for a server from another provider?
No. VPS via AIST Cloud only. We are responsible for the outcome — and you can only be responsible when you control the full stack. If we do not have provider-level access — we cannot guarantee response time.
Do I keep root access?
Yes. The server is yours. The only thing we ask: notify us before major config changes so monitoring and backups keep working correctly after your changes.
Response time?
Basic — within 4 hours. Standard — within 1 hour. Premium — within 15 minutes. Server down — priority regardless of tier. These are contractual commitments with legal force.
Changing tier?
Upgrade — anytime, with one request. No loss of setup, no break in monitoring. Downgrade — from the next billing period.
What if I need something not in the tier?
Write to us. If the task is within our scope — we will propose a solution. If not — we will say so. No obligation on your side.
Hand over server care. Focus on what brings revenue.