Dashboard

Direct line.

You write — we reply.

Not an autoresponder. Not a bot. Not "your request has been registered, expect a reply in 3–5 business days". A person. Who will read, understand, and answer.

Email: support@aistcloud.net

For any questions. Reply within the business day.

Telegram: @aistcloud

Quick questions. Fast response.

Ticket system

Via the dashboard. Available 24/7. Every request is logged. None get lost. Full history is kept.

AIST MODERN TELECOMMUNICATIONS LLC

EDRPOU: 44062967

Odesa region, Ukraine

Invoices, acts, contracts — on request. We work with legal entities daily. Sole proprietors, LLCs — everything is processed correctly and on time. Documents your accounting will accept without extra questions.

Critical (server down)— 30 min
Technical— 2 hr
General— 24 hr
Billing— 48 hr

These are not targets. They are commitments. On paper. In the contract. The difference between "we will try" and "we are committed" is that the latter carries responsibility.